This policy explains how Green Star Bio (Suzhou Green Star Bioenergy Co., Ltd.) handles information submitted through this website.
What we collect: When you submit an inquiry form, we collect the details you provide — such as your name, company, email, country, product interest, volume, destination and message. We also record basic technical data (such as IP address and timestamp) to operate and secure the service.
How we use it: We use the information solely to respond to your inquiry, assess feasibility, and maintain our business records. We do not sell or rent your data to third parties.
Sharing: Inquiry details may be shared with the suppliers or logistics partners needed to answer your request, under confidentiality. We may disclose information where required by law.
Retention: We keep inquiry records for as long as necessary to serve the relationship and meet legal obligations, then delete or anonymize them.
Your rights: You may request access to, correction of, or deletion of your personal data by contacting [email protected].
Contact: For privacy questions, email [email protected].